Apply for a rates payment extension

We are very conscious of the financial stress that many ratepayers in our city are under, so we are offering an extension of time for Rates Instalment 4. All eligible ratepayers will have up to six months to pay this instalment.

All fields marked with a * are required information.

Apply

If you need to apply for a rates payment extension for both a residential and business property, you will need to submit separate applications.

I want to apply for rates payment extension for

My residential propertyMy business property

Eligibility

To be eligible for consideration for the rates payment extension, you (as the owner occupier) need to be able to show that, as a result of the impacts of COVID-19, you have lost your job, or your normal income from all sources has been reduced by 20% or more for at least one month before the rates due date.

Eligibility

To be eligible for consideration for the rates payment extension you will need to show your business has had a minimum 30% decline in actual or predicted revenue over the period of the month when compared with the same month last year, and that the decline is related to COVID-19.

Contact details

Name

Phone

Residential property details

Reference number

You reference number begins with 7 and can be found on your rates invoice.

Street name and number

Address line 2

Suburb

Town/City

Postcode

Business property details

Reference number

You reference number begins with 7 and can be found on your rates invoice.

Business name

Street name and number

Address line 2

Suburb

Town/City

Postcode

Payment arrangements

Are you on any rates payment arrangements?

YesNo

What type of payment arrangement are you on?

Subsidies

Are you currently receiving any other subsidy from Council?

YesNo

What type of subsidy are you receiving?

Supporting information

Please attach documents (for example, a letter from your employer or a statement from your accountant) that show how you are eligible

Note: When uploading multiple files please select and upload all at once. The combined file size must not be larger than 10MB.

Supporting information

Please attach documents (for example, confirmation that you are on the Government’s wage subsidy scheme or a statement from your accountant) that show how you are eligible

Note: When uploading multiple files please select and upload all at once. The combined file size must not be larger than 10MB.

I declare the information on this application is correct to the best of my knowledge.